Privacy Policy
Last Updated & Effective: March 31, 2025.
Privacy Policy: https://echobots.gg/privacy
Terms and Conditions: https://echobots.gg/terms
1. Changes to This Policy
We may update this policy at any time without further notice. Please check regularly to ensure you agree with and understand our current policy.
2. Contact
If you have any questions about our terms or privacy policy, please contact us at [email protected].
3. Bot Data Collection
We store and process the following data:
Channel: Channel ID.
Guild: Guild ID, Guild Icon, Guild Invite, Guild Name.
Messages: Message Content.
Role: Role ID.
User: User ID, Username.
Most of this data is not collected until specifically setup.
This only includes data we store. Other data, such as channel names, role names, and more, is provided by Discord’s API for processing by bots. We do not store this at all, however.
This data is used and stored for legitimate purposes for providing bot functionality.
4. Website Data Collection
We store and process the following data:
Provided by Cloudflare: ISO 3166-1 Alpha-2 Country Codes.
Provided by Discord: Avatar, Email Address, ID, OAuth2 Access & Refresh Token (Not Your Account Token!), Username.
This only includes data we store. Other data is provided by Discord’s API and Cloudflare for processing by websites. We do not store this at all, however.
This data is used and stored for legitimate purposes for providing web functionality.
5. How We Use Your Data
We use your data to contact you, provide you with services, and manage data storage and deletion.
Data is used and stored for legitimate purposes for providing web functionality.
6. Data Retention
Data collected from services provided by our Bot(s) (see section 3), is deleted when the bot is removed from your server, and most individual member data is deleted if a member leaves the server.
Data collected from services provided by our Website (see section 4), is deleted if you leave our support server, we will delete your data stored by our website (customers who have placed orders accounts who leave our server are not deleted, but you can request for your data to be deleted via email at [email protected]).
7. Security Measures
To protect your data we implement industry-standard security measures to protect your data from unauthorised access, including encryption, access controls, and secure storage practices.
8. Logs
We log certain data for analytics, support, and debugging purposes.
This includes: bot server adds, bot server removals, and a maximum of the latest 15 commands ran globally.
9. Cookies
Our website uses cookies for service provision, remembering preferences, and managing logins. You can disable cookies through your browser settings, but this may limit some functionalities.
10. Third-Party Policies
Our Privacy Policy does not apply to third-party websites linked on our site.
If you use Discord, refer to Discord Inc’s Privacy Policy.
If you make, or intend to make, purchases on our site via Stripe, refer to Stripe’s Privacy Policy.
If you use PayPal for transactions, refer to PayPal’s Privacy Policy.
11. Children’s Privacy
We do not knowingly collect data from individuals under the age of 13. If you believe your child has provided us with information, please contact us at [email protected].
12. Who Your Data Is Shared With
We do not expose or sell your information to third parties.
13. Email Communications
For customers with memberships, we may send emails for account updates, membership updates, order and subscription updates, and important announcements.
14. International Users
Your data may be transferred, stored, and processed in multiple locations depending on the service used.
Bot data is processed in the United States.
Website data is processed in Germany.
We use Cloudflare as a Content Delivery Network (CDN), which may route data through various global locations based on user location.
15. Deletion
To delete all your stored data, please email us at [email protected].