Custom Branding

Can I cancel auto renewal of my monthly subscription?

Yes, visit the account page and select cancel next to your subscription.

Can I change my Custom Bot(s) about me, avatar, banner, status, and username?

Yes, you can either change them via the the Discord Developer Portal or using the /bot avatar, /bot banner, /bot status, and /bot username command on your bot.

Can I pay in another currency?

At checkout, you will be billed in GBP. On the order page, the price will be displayed in your local currency for your convenience. When redirected to Stripe or PayPal, you will be charged in GBP, but both platforms offer currency conversion to reflect the amount in your local currency.

Can I move my Custom Bot(s) to another server?

Yes, simply kick the bot from the server and re-invite it to a new server.

Can I transfer my membership to another Discord account?

Yes, open a support ticket in our Discord for help.

Can I upgrade or downgrade my subscription?

Yes, open a support ticket in our Discord for assistance so we can cancel your existing subscription, then you just need to checkout like normal for the new subscription level.

Do I get the code?

No.

How do I configure my Custom Bot?

Type /setup to setup features and /remove to remove them.

How do I create my Custom Bot?

Follow the guide on the account page.

I discovered a bug, what can I do?

Please open a support ticket in our Discord explaining the issue, and it will be fixed within 24 hours.

I no longer want my services, can I get a refund?

Read our Terms of Service to see if you are eligible for a refund.

What payment methods do you accept?

We accept Afterpay, Apple Pay, Credit Cards, Debit Cards, Google Pay, iDEAL, Klarna, Link, and PayPal.

Where can I get support when I need it?

Open a support ticket in our Discord.

Custom Activity

Can I cancel auto renewal of my monthly subscription?

Yes, visit the account page and select cancel next to your subscription.

Can I change my Custom Activity buttons, description, header, images, title, and timestamp?

Yes, you can customise them after creation using the /activity commands in our support server.

Can I pay in another currency?

At checkout, you will be billed in GBP. On the order page, the price will be displayed in your local currency for your convenience. When redirected to Stripe or PayPal, you will be charged in GBP, but both platforms offer currency conversion to reflect the amount in your local currency.

Can I transfer my membership to another Discord account?

Yes, open a support ticket in our Discord for help.

Can I upgrade or downgrade my subscription?

Yes, open a support ticket in our Discord for assistance so we can cancel your existing subscription, then you just need to checkout like normal for the new subscription level.

Do I get the code?

No.

How do I create my Custom Activity?

Follow the guide on the account page.

I discovered a bug, what can I do?

Please open a support ticket in our Discord explaining the issue, and it will be fixed within 24 hours.

I no longer want my services, can I get a refund?

Read our Terms of Service to see if you are eligible for a refund.

My activity doesn’t show, what can I do?

Open a support ticket in our Discord and we will see what caused it to not show or disappear.

What payment methods do you accept?

We accept Afterpay, Apple Pay, Credit Cards, Debit Cards, Google Pay, iDEAL, Klarna, Link, and PayPal.

Where can I get support when I need it?

Open a support ticket in our Discord.